Quality Assurance Analyst
Location: Pearland Administrative Office
Department: Occupational Medicine
Job Type: Full-Time
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
The Occupational Medicine Quality Assurance Analyst is responsible for the total audit review of all forms of communication and result reporting in Occupational Medicine. Provide onsite clinical presence and streamline the transfer of results from clinical to administrative personnel.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
A. 60 college hours or 2 years of work experience in lieu of education .
B. BS/BA in Business, Science or Healthcare administration
A. 3 years’ prior experience in administration, account management, auditing, or customer services. Previous experience servicing business related accounts.
B. 2 years’ experience in a business administrative or administrative coordinator position. Prior experience at Kelsey-Seybold Clinic in a corporate account services department.
A. 10 Key by touch. Type 30 WPM. Basic math ability. Knowledge of health and medical basics. Knowledge of MS Office Products. Ability to utilize the internet.
B. Bilingual, English and Spanish.
A. Excellent customer service skills.
B. 3 years’ experience in inbound or face to face customer service.