Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
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Provider Service Representative I
Location: Pearland Administrative Office
Job Type: Full Time
Department: Claims
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
Responsible for handling all inquires from KelseyCare members regarding eligibility, prescription drug issues, interpretation and communication of covered benefits and exclusions, referral inquires, clinic information and coordination of claims status for claims processed at Kelsey-Seybold Clinic and TPA. Responsible for calls from members and providers regarding referral inquires. Responsible for handling all inquires from members and affiliate providers regarding claim status. Assist providers with appeal process.
Responsible for calls received from Kelsey-Seybold employees regarding their medical, dental, pharmacy, and vision benefits. Interpret and release information on benefits. Act as liaison between employee and health/pharmacy/dental/vision plan to resolve issues.
Assist in resolution and documentation of patient complaints.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
High School Diploma
B.
Some College
Experience
A.
2 years customer service
Medical experience
Medical terminology
B.
Significant KS related experience (patient account analyst, business office & PSR)
Previous member service experience with a medical group of health plan
Previous experience with call tracking system
Licenses
A.
N/A
B.
Special Skills
A.
Alpha/Num data entry
B.
Strong knowledge of HMO, PPO, and POS plan types a plus
Benefit interpretation a plus
Other
A.
Excellent verbal communications skills and ability to speak english language fluently
B.
Spanish speaker
WORKING ENVIRONMENT
Office
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Ambulatory Service Representative II
Location: Meyerland
Job Type: Full-time
Department: Administration
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
The ASR II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check in and check out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
High School diploma or G.E.D.
B.
Associate or Bachelors Degree in related field
Experience
A.
1+ years of direct face to face customer service experience.
1+ years of cash handling or collections experience.
6 months experience in a customer facing role within a medical office, healthcare setting or other service-related industry.
or
1+ years KSC ASR I or HIM Tech experience with 6 months ASR II cross-training experience and the successful completion of Epic Front Desk Training or 2 years KSC CBO, Managed Care or ContactCenter experience.
B.
2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing
2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare and other plans.
1+ years of cash handling or collections experience in a medical office setting.
2+ years of direct face to face customer service experience.
Licenses
A.
N/A
B.
Special Skills
A.
Experience with computers and Windows-based software. Excellent verbal and written communication skills.
Basic Math ability. Knowledge of customer service principles and practices.
Excellent professional and personal presentation style.
B.
Ability to use Microsoft software applications including Word and Excel.
10 key touch.
Knowledge of electronic medical record systems.
Other
A.
Ability to speak, write and understand English
B.
Bilingual- English/Spanish
WORKING ENVIRONMENT
Front Desk
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Per Diem Pharmacy Infusion Technician II
Location: Main Campus
Job Type: Supplemental/Per Diem
Department: Infusion-Pharmacy
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
Assists the Pharmacist in the preparation of medication ordered as permitted by state law. Maintains good customer service by Processing, compounding, and delivering medication in a timely manner. Responsible for ordering and inventory on medical supplies and medications. Other duties include ordering medication and stocking inventory, processing clinic medication requisitions, maintaining accurate records and other duties as required by the Pharmacist.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
High School diploma /GED and completion of Tech Training Program including Sterile Product course
B.
Experience
A.
Minimum 1 year pharmacy experience,
1 year in pharmacy admixture
B.
HMO’s and 3rd party managed care experience
Licenses
A.
ACPE Pharmacy Sterile Products Certification/Must be IV Certified. PTCB certified. TSBP registered.
B.
Special Skills
A.
Operate computer terminal for processing prescriptions. Math cash handling-able to add and subtract; able to make change; able to complete daily cash report. Type 20wpm. 10 key by touch. Compounding Sterile Products. Must have order entry, purchasing and inventory experience with medications and supplies
B.
Compounding Chemotherapy
Other
A.
Stress Tolerance- to receive prescriptions and ring up sales in a fast paced environment. Physical stamina- to work in a fast paced environment, and maneuver around pharmacy.
B.
Comminucation
A. To read merchandise labels and invoices; to ask and answer questions over the phone; to write information on prescriptions. Able to communicate with customers to handle complaints and problems.
B. Know when to refer questions, problems, and complaints to a pharmacist.
WORKING ENVIRONMENT
Clinic
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Ambulatory Service Representative II
Location: Main Campus
Job Type: Full Time
Department: Neurology
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
The ASR II is responsible for providing assistance to patients in a friendly and courteous manner. The ASR II is responsible for check in and check out functions, including registration and cashiering. The ASR II must maintain a neat and professional appearance and an organized work area.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
High School diploma or G.E.D.
B.
Associate or Bachelors Degree in related field
Experience
A.
1+ years of direct face to face customer service experience.
1+ years of cash handling or collections experience.
6 months experience in a customer facing role within a medical office, healthcare setting or other service-related industry.
or
1+ years KSC ASR I or HIM Tech experience with 6 months ASR II cross-training experience and the successful completion of Epic Front Desk Training or 2 years KSC CBO, Managed Care or ContactCenter experience.
B.
2+ years of working in a physician, hospital, or medical office environment to include patient registration, appointment scheduling or medical billing
2+ years of insurance and /or managed care experience to include insurance verification and the ability to identify, understand and communicate plan details to patients with HMO, PPO, EPO, Medicare and other plans.
1+ years of cash handling or collections experience in a medical office setting.
2+ years of direct face to face customer service experience.
Licenses
A.
N/A
B.
Special Skills
A.
Experience with computers and Windows-based software. Excellent verbal and written communication skills.
Basic Math ability. Knowledge of customer service principles and practices.
Excellent professional and personal presentation style.
B.
EMR/Epic experience.
Basic calculator skills.
Other
A.
Fluent in English, verbal and written. Professional demeanor, appearance and grooming.
B.
Bilingual- English/Spanish
WORKING ENVIRONMENT
Front Desk
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Supplemental LVN - Wellness
Location: Pearland Administrative Office
Department: Wellness Program
Job Type: Supplemental/Per Diem
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
The Wellness vocational nurse provides direct nursing services at employer locations participating in worksite wellness programs. The Wellness LVN provides direct nursing care to an assigned group of patients, under the supervision of a Registered Nurse, Licensed Vocational Nurse Supervisor, or Licensed Vocational Nurse Coordinator, by applying clinical nursing knowledge and skills, and for ensuring the safety and comfort of patients and families according to legal, organizational and professional standards. The position requires that nurse travel (within driving distance from Houston and overnight within the State of Texas) for wellness events as well as to all clinics within the Kelsey-Seybold Clinic system. The position allows for a minimum of 10 shifts scheduled per month to include weekend, early morning and evening shifts as required.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
Graduate from an approved vocational nursing program.
B.
Experience
A.
6 months in a clinical area. May consider a new grad if hiring department can provide direct supervision for 6 months, and space is available in new grad preceptoring program. Experience in drawing blood for laboratory studies.
B.
Licenses
A.
Current and valid Texas LVN license
B.
Special Skills
A.
Those hired into this position must complete the review/skill validation program within 90 days of hire.
Able to use equipment and related supplies for selected patient population. Computer experience.
Basic Medical/Nursing terminology
B.
Windows bases computer skills
Other
A.
Current BCLS
B.
WORKING ENVIRONMENT
Office
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Ambulatory Service Representative III
Location: Main Campus
Department: Internal Medicine
Job Type: Full-Time
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
Performs detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk. Performs other duties as assigned by the site manager.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
High School Diploma or GED
B.
Associate or Bachelor’s degree in related field
Experience
A.
A minimum of 2+ years medical office experience to include the following: Face to face customer service, cash handling, patient registration, appt. scheduling, medical billing, & experience in answering a multi-line telephone system.
or
1+ years KSC Experience as an Ambulatory Service Representative II
B.
3+ years of working in a physician, hospital, or medical office environment
2+ years of insurance/managed care experience, to include insurance verification, being able to identify, communicate/articulate and understand the difference between insurance plans (HMO, PPO, EPO, etc.)
Licenses
A.
B.
Special Skills
A.
EMR experience
MS Word and Excel
Familiarity with medical terminology,
Excellent customer service skills in person and over the telephone.
B.
Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, and PowerPoint) and web/Internet are required. Epic experience. Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Able to maintain strict confidentiality of all personal/health sensitive information. Ability to effectively handle challenging situations and to balance multiple priorities.
Other
A.
Fluent in English, verbal and written. Professional demeanor and appearance.
B.
Bilingual- English and Spanish communication skills (oral and written) possesses the interpersonal skills which are required to interact with internal and external contacts in a courteous and patient focused manner.
WORKING ENVIRONMENT
Clinical
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Pharmacy InfusionTechnician II
Location: Main Campus
Department: Infusion
Job Type:Full-Time
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
Assists the Pharmacist in the preparation of prescriptions as permitted by state law. Maintains good customer service by accepting prescriptions or refill requests, processing sales and answering questions for customers. Achieves customer satisfaction by promptly processing prescriptions, sales transactions , and answering questions. Other duties include stocking and pricing over the counter (OTC) items, maintaining the OTC areas, processing clinic medication requisitions, and other duties as required by the pharmacist.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
High School diploma /GED and completion of Tech Training Program including Sterile Product course
B.
Experience
A.
Minimum 6 years pharmacy experience, 5 years in pharmacy admixture
B.
HMO’s and 3rd party managed care experience
Licenses
A.
ACPE Pharmacy Sterile Products Certification/Must be IV Certified. PTCB certified. TSBP registered.
B.
Communication
A.
To read merchandise labels and invoices; to ask and answer questions over the phone; to write information on prescriptions. Able to communicate with customers to handle complaints and problems.
B.
Know when to refer questions, problems, and complaints to a pharmacist.
Special Skills
A.
Operate computer terminal for processing prescriptions. Math cash handling-able to add and subtract; able to make change; able to complete daily cash report. Type 20wpm. 10 key by touch. Compounding Sterile Products. Must have order entry, purchasing and inventory experience with medications and supplies
B.
Compounding Chemotherapy
Other
A.
Stress Tolerance- to receive prescriptions and ring up sales in a fast paced environment. Physical stamina- to work in a fast paced environment, and maneuver around pharmacy.
B.
WORKING ENVIRONMENT
Clinical
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Utilization Management Representative
Location: Pearland Admin Office
Job Type: Full Time
Department: Utilization Management
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
The UR Representative position is responsible for assisting the UR process. The UR Representative is primarily responsible for data entry of clinical information, processing streamlines pre-certification requests, and verifying benefits as needed. The UR representative will serve as facilitator or communication with clinic, payors and other customers.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
High school diploma
B.
College level courses
Experience
A.
2 –3 years of managed care experience either in a physician office or hospital setting
B.
MA experience
Licenses
A.
Valid diver’s license
B.
Special Skills
A.
Excellent phone communication skills
B.
Other
A.
Knowledge of medical terminology
B.
WORKING ENVIRONMENT
Office
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Special Accounts Coordinator
Location: Pearland Administrative Office
Department: Occ Health Svcs
Job Type: Full Time
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
The Special Account Coordinator is responsible for the total account management for all Occupational Medicine Special Accounts. The Special Account Coordinator is responsible for the appointment booking, billing matters, database management and overall maintenance of the accounts. The Special Account Coordinator will be called upon regularly to meet with customers in-person to discuss and review account needs and protocols. The Special Account Coordinator will also regularly liaison with clinic operations to ensure all corporate protocols are in the system, by patient, and are followed as per company specifications.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
High School diploma or equivalent. Minimum 30 hours college credit with a focus on healthcare administration, marketing/sales, or business.
B.
60 college hours in a business, sales/marketing or healthcare administration major.
Experience
A.
3 years customer service experience/training. CRT experience. Minimum of 1 year experience as a Corporate Accounts Coordinator in an Occupational Medicine setting. Database management experience.
Knowledge of insurance, billing and collection concepts and theory.
B.
Previous experience at Kelsey-Seybold Clinic in occupational medicine. Previous experience servicing business related accounts.
Licenses
A.
N/A
B.
Special Skills
A.
10 Key by touch. Type 30 WPM. Basic math ability. Knowledge of health insurance. Knowledge of MS Office Products. Ability to utilize the internet.
B.
Bilingual, English and Spanish.
Other
A.
Excellent customer service skills.
B.
WORKING ENVIRONMENT
Clinical, Office
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Application Developer
Location: Pearland Administrative Office
Department: KS Plan Advantage
Job Type: Full Time
COMPANY PROFILE
Kelsey-Seybold Clinic. Your Doctors for Life.
Since 1949, Kelsey-Seybold Clinic has served its patients with one goal in mind – combine the expertise of physicians in a variety of medical specialties, with the close personal care of a family doctor. Kelsey-Seybold is Houston’s largest community-based physician group, caring for more than 400,000 patients. With 19 clinic locations, we are growing to meet the health care needs of our diverse patient population. Our mission is to provide our team members with exceptional opportunities for professional and personal growth.
JOB SUMMARY
Assists client departments in identifying and designing opportunities for operational improvement, which can be enabled by, improved systems configuration, deployment, acquisition or development. Provides project management and direction for system related projects. Performs configuration changes and system set to ensure scope and quality of product. Responsible for performing advanced triage for diagnosis of reported system and interface errors, communicating Application Software Maintenance request and issue reports from the KS Managed Care and KelseyCare Advantage business units to the IT staff. Perform various tasks including: report writing, system set up, analyzing, preparing system specifications, flow charts and diagrams to assist in understanding problems and providing solutions; supporting custom applications; writing appropriate documentation for applications and systems developed.
EDUCATION REQUIREMENTS & EXPERIENCE REQUIREMENTS
(A = basics; B = preferred)
Education
A.
Bachelor's degree in a technical area or 4 years equivalent work experience
B.
Master’s degree in related field
Experience
A.
3+ years of experience System Support, Database Administration, Analysis and Reporting.
3 + years of systems experience with development, installation and support.
Report writing experience (Epic Clarity, Crystal Report, Business Objects, SQL)
Web development experience
B.
4-6 years experience in applicable healthcare business operations
3 + years of systems experience with development, installation and support.
Cache coding and programming experience
Legacy systems experience
Licenses
A.
Valid Texas Driver’s License
B.
- Microsoft Office, SQL, MS CRM, EPIC
- Related Programming/Scripting Language Certification
- Related Vendor and/or Application Certification
- Related Industry Association Certification
Special Skills
A.
Technical aptitude for multiple application points of integration.
Dot Net language knowledge
B.
Technical aptitude for multiple application points of integration.
SQL Server
Other
A.
- Proven communication, presentation, project management, problem solving and technical skills are also required.
- Ability to assume more than one role on the team, and must have the ability to travel occasionally.
B.
WORKING ENVIRONMENT
Office